At Root to Rise Wellness, each product is created with care to support your journey toward steadiness and ease. Because of the nature of our offerings, our refund and return policy differs for digital and print editions:
🌿 Digital Products
All digital workbooks, guides, and downloads are non-refundable and non-returnable once purchased, since files are delivered instantly. We encourage you to review the product descriptions carefully before ordering.
🌿 Print Products (via Lulu Print-on-Demand)
Print copies of our workbooks and companions are made just for you when you order. Because of this, we cannot accept returns or exchanges unless the product arrives damaged, misprinted, or defective. If that happens:
Please contact us within 14 days of delivery.
Include your order number and photos of the issue.
We’ll work with Lulu to send a replacement copy at no extra cost.
🌿 Questions?
We want you to feel supported in every step of this journey. If you have concerns about your order, reach out to us anytime at orders@root2risewellness.com.